Am I giving the wrong impression…
…that I have found a ‘cure’ for Seborrheic Dermatitis?
I’ve just been left a comment on the above lens basically stating that the owner was truly disappointed in the information provided by the lens.
Of course, I could have easily deleted the comment but I feel that the comment says more about the person who left it than my lens or even myself!
However, I’m now concerned that I’ve misled the visitors of my lens that I have provided for them a cure for SD.
The reply I left in response to the comment (which you can read on the lens) was:
‘I’m sorry that you feel that this lens is badly lacking in information. As a sufferer of SD myself I’m still on a mission to find ways to help control this condition, through medical consultations. All I can do here is write about my experiences which I hope will in turn help others with this condition. I’m not a GP or medically qualified and as such do not have all the answers. This lens, therefore, has been published for support, mainly.’
I would dearly love some feedback as to whether YOU think I’ve misled people with the information that I have provided on this lens.
Do you think I promised a cure for SD?
Am I misleading my readers?
Are they expecting more information than what I have already provided?
June 24th, 2009 at 4:30 PM
They may be wanting more but I see no reason why, they would think you are trying to tell them about a cure. Generally, speaking you want to set up the expectation with your title and your intro. You’ve done an OK job of this I think. Unless you change the title to your intro to something like tips to alleviate SD, my SD experiences, or something. ??? Such comments are sometimes a bit misguided. You could provide the most comprehensive piece of writing on a topic but when some one is looking for something either obscure or non-existent, they’re upset you don’t have it. So, I guess you’re back to…you can’t please all of the people all of the time.
June 24th, 2009 at 9:55 PM
Carrie I would delete the comment and not give it a further thought. All you have done is tell people what has helped you, nowhere on the lens have you said you can help or cure other people.
This person is to be pitied because they are obviously desperate to find help and they are taking their disappointment out on you.
June 25th, 2009 at 2:33 AM
You’re not misleading readers. Looks like the commenter is frustrated at none of the known treatments helping. That frustration was unloaded on your lens when he/she didn’t find something new to try.